FAQ – Frequently Asked Questions
Check-In / Check-Out
Check-in is from 15:00.
Early check-in from 11:00 – subject to room availability – is possible.
Please request an early check-in with your booking.
Check-out is by 11:00.
Late check-out until 15:00 is available upon request – please request a late check-out when booking.
or at the latest upon check-in.
Parking facilities
Our multi-storey car park has space for 118 vehicles. In addition, we offer 3 disabled parking bays and 3 parking spaces with charging facilities for electric vehicles. Would you like to charge your vehicle during your stay with us?
Our reception team will be happy to help you.
Accessible rooms
Our hotel features both accessible rooms and accessible access to the restaurant and the casino.
Wi-Fi and mobile reception
Our hotel features Wi-Fi coverage in all areas and, in addition, an indoor mobile network system,
which guarantees reception via your mobile network operator even inside the building.
Pets
Pets are not allowed in our building. Thank you for your understanding.
Smoking
Smoking is not permitted in our rooms. We are happy to offer you the opportunity to smoke in our casino and in the smoking area of our restaurant.